Lucky Call

Coming soon

Lucky Call is new, and we build in the open. Here is what we are working on next, why, and what has shipped most recently.

Next up

See what every missed call turned into.

Lucky Call already books the follow-ups. Next, it shows you whether they worked, on the setup page, with no report to build.

  1. 1Followed up and reached. How many missed calls got a next step, and how many of those became a conversation.
  2. 2Which step did it. The text, the email or the call-back: see which one brought people back.
  3. 3By rep. Spot who is following up and who has a pile of call-backs waiting.
I want this
Planned

A thank-you after the conversation.

When a contact picks up, Lucky Call already books a check-in. Next, it can send a short note straight after the call, so the conversation does not go cold.

  1. 1Sent from the rep. Plain, in your wording, a few minutes after the call ends.
  2. 2Alongside the check-in. The call four days later is still booked.
  3. 3Off by default. Switch it on for the outcomes where it makes sense.
I want this

Also on the list.

  • PlannedSnooze a contact."Call me in January": pause the follow-ups for one contact until a date, then pick up where they left off.I want this
  • PlannedStop the moment a deal closes.Today Lucky Call checks the deal when a call is missed. Next, a won or lost deal cancels whatever is waiting straight away.I want this
  • PlannedBigger deals, chased harder.More attempts, and sooner, where the open deal is worth more. You set the amount.I want this
  • PlannedA sequence for each team.Different steps and wording for different reps or pipelines, such as sales and events.I want this
  • PlannedHolidays and days off.No call-backs booked on bank holidays, or while a rep is out of the office.I want this
  • PlannedMore ways to text.HubSpot's own SMS as a sender, as well as Sakari, so you can use the texting you already pay for.I want this
  • Waiting on HubSpotLucky Call on the timeline.Each step shown on the contact's record as its own entry, in place of notes. This needs HubSpot's approval.I want this

How we choose what comes next

  1. 1What you ask for. Every "I want this" is counted. The most asked-for moves up.
  2. 2What saves a rep a call. If it gets a missed call answered sooner, it wins over a nice-to-have.
  3. 3What HubSpot allows. Some ideas need HubSpot to open something up first; we say so.

These are plans, not promises, and the order can change. We update this page as things ship.

Recently shipped.

What has gone live most recently, and is in Lucky Call today. Newest first.

  • Nov 2026
    Built for busy calling sessions. Twenty calls logged in the same minute each get their follow-up. Tested live, twenty out of twenty.
  • Nov 2026
    Only what is current. When a new missed call comes in, the earlier step's tasks close themselves, so reps see one clear next step.
  • Nov 2026
    Check-ins in working hours. A conversation at 9pm books the check-in for the end of the working day, not 9pm.
  • Nov 2026
    A proper welcome. After installing, a page with the three things to do first and a button straight to the setup page.
  • Nov 2026
    Emails that send themselves. Plain, one-to-one style emails, and the workflow that sends them, built for you.
  • Nov 2026
    Stop when they reply. A reply cancels what is waiting and asks your rep to call now.
  • Nov 2026
    A check-in after a conversation. Booked four days later, at the time they answered.
  • Nov 2026
    A step for every call outcome. Wrong number stops the chase; you choose what your own outcomes do.
  • Nov 2026
    Deals, lists and colleagues. Stop when a deal closes, leave a list alone, and see who at the same company was reached.

Something missing?

Tell us what would make Lucky Call more useful to your team. What customers ask for moves up the list.